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A customer support solution that provides a real time chat service for online customers. Includes many features;
• multiple chat requests and administrators
• supports multiple users simultaneously
• an instant messenger interface design
• transfer guests between operators
• online alerts/sound when guests are pending for support or receiving messages
• user-editable language pack
• detailed real-time statistics, daily transcripts calendar
• Online / Offline / Be Right Back / Away status indicators
• site visitor rating of chat session
• FREE upgrades and a FREE Microsoft .NET Live Help Messenger Windows application
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